contact-us - sugarpodcakery

 















Contact Us

Thank you for taking the time to look around our website.

If you would like to contact us to arrange a consultation, place an order or if you have an enquiry, please call or email Amy.

Alternatively, you can contact us using the enquiry form below.

We look forward to hearing from you.

amy@sugarpodcakery.co.uk

Tel : 07960926411

113 Derby Road, Melbourne DE73 8JN

Enquiry Form

Where we are

Placing an Order

We are happy to discuss your celebration cake requirements with you via email or telephone. Please contact Amy on 07960 926411 or amy@sugarpodcakery.co.uk. Alternatively, you can send us a message using the enquiry form that you will find on the 'contact us' page of this website. We look forward to hearing from you.

Delivery and Collection

We are happy to deliver your cake to your chosen venue, our delivery rates are very competitive. Alternatively we offer free collection of suitable cakes from The SugarPod Cakery. Please note that once collected, the full responsibility for the safety of the cake is with the client and The SugarPod Cakery is not liable for any damages thereafter.

Payment

A 25% non-refundable deposit is required on order confirmation.  The final balance is payable 4 weeks before completion.  Orders placed with less than 4 weeks notice before completion must be paid for in full  at the time of order confirmation.

Cancellations

For cancellations with more than 4 weeks notice before completion, the deposit payment is non-refundable. Any specially ordered items and work already undertaken on your order are chargable in addition. For cancellations with less than 4 weeks notice before the completion date, 75% of the full balance is payable.

Cakes decorated with non edible materials

Please note that accessories used to decorate some of our cakes, such as brooches, ribbons, beads, diamantes, feathers, silk flowers etc are not edible and must be removed from your cake before serving. All of these decorations will only be used at the clients request and The SugarPod Cakery accepts no responsibility for any physical harm that may arise  from their use.

Allergens

We specialise in gluten free cakes. However, please be aware, whilst every care is taken we cannot guarantee that our products are free from other allergens.  Please contact us personally to discuss any specific requirements.